AI chatbots in healthcare are on the rise as companies roll out AI assistants and consumers turn to tools like ChatGPT to diagnose health-related issues. | Included Health plans to use Dot to nudge ...

All the experts tell us that AI will change everything in our lives and in our businesses. But it’s still early days. However ...

Elevance Health this month rolled out an updated version of its Virtual Assistant tool, which allows users to ask questions about their benefits and get near-instant results.

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. “Most institutions have been forced to choose between quick-to-deploy but ...

The virtual assistant industry is entering a new phase as artificial intelligence (AI) becomes central to how virtual assistants support businesses worldwide. Instead of spending hours on manual tasks ...

"Ava," the Akron Police Department's artificial intelligence virtual assistant, has begun answering non-emergency calls and ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips and fight crime. It was sentient, funny and self-aware. KITT was a futuristic ...

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Some Tesla models now feature Grok, an AI assistant with a controversial track record. Could putting AI in the driver’s seat be a dangerous move?