According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising ...

Before you hit the open road on your next American adventure, there is useful insight worth noting from a comprehensive new ...

Patient satisfaction can be an obstacle for healthcare at large. With lives on the line, it may seem that how happy a patient is should be a secondary concern. However, high patient satisfaction ...

The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a ...

It’s true that customers who feel satisfied after an interaction with your brand are more likely to become repeat customers and recommend your product or service to others with positive reviews and ...

Seth Godin is recognized as one of the world’s leading business gurus. His 21 books cover topics from marketing to leadership, people, change, and more. I think of him as a provocateur, in a good way.

National Car Rental came in second place with a score of 721. Both Enterprise and National are owned by the same corporation, ...

The other night, I fell asleep by 9 pm after eating a huge (HUGE!) bowl of Spanish rice. In my defense, it was an escape from the emotional stress of my day job. (Carbs make me feel like I’m flying ...

As adults, we spend the majority of our waking hours at work. That means our experience at work determines a great deal of our happiness, or not. We teach our kids that finding their passion, finding ...