Picture this: You’ve been working on that all-important document for hours, and you finally save the file in its proper location with the rest of your important files. Then you decide it’s time to do ...

Missing folders? Unreadable files? Corrupted hard drive? Sooner or later, most PC users lose data of some kind. Here’s a series of steps you can take in Windows 11 (or 10) to bring things back. Sadly, ...

Today, hundreds of companies are engaged in winning customers and even place special and frequent emphasis on keeping current customers satisfied. While both aspects are central to the proper ...

There's one immutable law of PCs: sh*t happens. And when it does, there's usually a way to fix things, if you had the foresight to create one essential recovery tool first. Booting from a USB recovery ...

Every customer-centric, customer service obsessed company needs a customer service recovery framework for working with upset, angry, frustrated, and disappointed customers. I’m a customer service ...