Nortel Government Solutions has completed the core network for the U.S. Social Security Administration’s VoIP system, which is engineered to support more than 100,000 phones. Nortel Government ...

Holden has turned to Voice over Internet Protocol (VoIP) as the centrepiece of a technology-driven upgrade designed to boost employee productivity. The VoIP implementation is based on a Cisco solution ...

Four key phases exist in a VoIP project: assessment, design, procurement, and implementation. An independent consultant can bring you an unbiased perspective throughout the journey by identifying ...

VoIP services are used in different aspects of modern life. More than 17% of users surveyed are convinced of the advantages of IP-telephony both at work and home. However, today these technologies are ...

The Northern Territory (NT) government is targeting user support and governance as critical to the success of a looming territory-wide Voice over Internet Protocol (VoIP) rollout. The government is ...

Voice-Over-IP (VoIP) projects often stall during or after pilot testing. Here’s hands-on advice from CIOs who kept their projects running. Long before the Vonage IPO turned into the year’s worst use ...

As I discussed in my previous post, I’m a senior voice architect for a Fortune 500 enterprise who spent much of 2018 selecting and upgrading 50 facilities to cloud-based VoIP service. I learned a few ...

Anybody working on a VoIP project should stand on the shoulders of those who have gone before to avoid their mistakes and glean tips that can make their own deployments go more smoothly. In the ...